The 2018/19 version of the Telehealth Quality Group’s well respected International Code of Practice for Telehealth Services has now been released!
Partnership with Global Community Resourcing (Australia)
Headline news associated with the Code is the partnership that is being built between the TQG and Global Community Resourcing (CR). CR is supporting the ‘roll-out’ of the Code in Australia. This follows successive visits to Australia by TQG Directors (Dr Kevin Doughty and Dr Malcolm Fisk, below) and study visits made by CR (led by Anne Livingstone, below) to different countries of the EU. The work in Australia will complement that of the TQG in Europe which has stimulated a steady growth in the organisation’s membership.
What’s new in the 2018/19 Edition?
- Big Push for Interoperability: A big push is made towards ‘fitness for purpose’ of services taking account of the interoperability of the technologies – not just from hubs to remote centres but also around devices for the person or the home.
“Greater interoperability means greater choice.”
- Openness for Performance Measures: Performance measures will now be required to be ‘honestly and openly’ displayed on service websites.
“Openness with performance indicators means greater accountability.”
- More Attention to Cybersecurity: The absolute need for cybersecurity measures to be in place is reaffirmed and strengthened.
“More attention to cybersecurity means the greater trust.”
Each of these reflects the consumer and service user perspective that has been taken by the TQG itself and the International Code since its inception.